Audio Visual Manager, Postmates Inc.- San Francisco, CA

Summary

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three- part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision.

Responsibilities

  • Be the directly responsible individual (DRI) for company conference rooms, collaborative space technology, and support for any audio/visual (AV) events at Postmates
  • Support Postmates employees by troubleshooting and restoring service to communication systems
  • Improve support processes for events and AV service disruptions
  • Hardware and software purchasing
  • Be the DRI for AV vendors, integrators, contractors, or third parties involved in deploying, repairing, or supporting AV systems at Postmates
  • Coordinate team efforts to ensure optimal uptime for Postmates AV hardware and software
  • Maintain and update AV asset management records
  • Assist with architecting, implementation, and ongoing maintenance of the AV systems for all current or upcoming Postmates locations, as well as any office relocations, build-outs, or upgrades

Requirements

  • Minimum of 5 years experience, supporting conference rooms and collaborative technology
  • Experience supporting company all-hands, board meetings, and earnings calls for on-prem and/or remote attendees
  • Experience supporting executive meetings
  • Experience supporting AV-intensive extra-curricular events
  • Experience using ticket based workflow management systems such as Remedy, Freshservice, and Jira.
  • Experience with macOS, Windows 10, and Crestron operating systems
  • Experience supporting office build outs and upgrades for AV systems including platforms like Google Meet, Zoom, and WebEx (among others)
  • Experience with collaborative productivity tools such as G-Suite (Google Docs, Slides, Sheets, Gmail, Google Drive), and Apple applications like Pages, Numbers, and Keynote
  • Experience deploying and supporting digital signage platforms and room schedulers
  • Ability to help employees solve hardware and software problems
  • Experience troubleshooting AV and network issues in large offices, including multi-mic leveling and camera management
  • Good verbal and written communication skills
  • Service oriented attitude, self starter
  • Experience working with 3rd party vendors
  • Experience negotiating contract and support agreements
  • Willingness to travel to other Postmates offices in the US

YOUR BENEFITS Postmates has your back. In our impact-first work environment, we
value huge company vision. As you strive to build the future with us, we ll

Support you with:

  • Competitive salary and generous stock option plan.
  • Pre-tax Flexible Spending Account (FSA) for qualified out-of-pocket health care costs.
  • Flexible time off policy under which Postmates will not limit paid time off for vacations or to handle personal affairs. (Salaried US Employees)
  • 7 days paid sick leave (Hourly US Employees; amount of paid sick leave depends on state).
  • 3 days paid time to volunteer through CivicLabs and positively impact the communities we serve.
  • Generous parental leave including flexible transition plans, Postmates meal credit, and subsidized access to the Milk Store, Urban Sitter, and Concern.
  • Free and confidential counseling resources through an Employee Assistance Program.
  • Pre-tax Commuter Benefits for parking or transit fees.
  • A free subscription to Postmates Unlimited.
  • Catered lunches, open snack bar, and subsidized Postmates Pickup meals.

APPLY HERE!